During my last hair appointment, Jadyn Jedege used unauthorized product(s) that resulted in damage to my natural hair. During my 2nd to last appointment at Ruby's, I witnessed her carelessness by 1) almost applying heat to my hair without applying any heat protection (I caught her and had to remind her to apply the protection) and 2) she had bleaching product smeared on her clothes and on the same counter where she rested the tools that she was using on my hair,. Idk if it the damage caused to my hair during my last appointment is due to carelessness or intentional actions because my usually generous tips were negatively impacted by her unprofessionalism during my 2nd to last visit. While she's a newly licensed hair stylist, it is expected that she'd know to clear the area of any products used on a prior client before starting work on the next. And, I'd expect a level of care and respect when working on clients' hair. I've updated my initial review to accurately reflect the service rendered and warn others. So, you've been warned!